NCTracks website offers information and announcements for recipients of Medicaid, Health Choice, Public Health, and Rural Health and Community Care services. NCTracks also offers a Secure Recipient Portal where you can check your eligibility status with Medicaid, Health Choice, Public Health, and the Office of Rural Health and Community Care. The Recipient Portal also allows recipients to pay premiums online, if they are required to do so for their benefit plan.
How can I access Behavioral Health Services?
Recipients of services from the Division of Mental Health/Developmental Disabilities/Substance Abuse Services should contact their LME/MCO to obtain information regarding eligibility, available services, etc.
What is Medicaid?
Medicaid is a health insurance program for low-income individuals and families who cannot afford health care costs. Medicaid serves low-income parents, children, seniors, and people with disabilities.
What is Health Choice?
North Carolina Health Choice (NCHC) for Children is a free or reduced price comprehensive health care program for children. The goal of the NCHC Program is to reduce the number of uninsured children in the State to ensure that the population served will be healthy and ready to learn and work. If your family makes too much money to qualify for Medicaid but too little to afford rising health insurance premiums, your child(ren) may qualify for NCHC.
What does Public Health do?
The Division of Public Health is working to protect and improve the health of North Carolinians. Areas of focus include: emphasis on preventative causes of death such as tobacco use and physical inactivity and unhealthy eating; concerns regarding infant mortality and immunization rates; the surveillance and reporting of outbreaks; enhanced protection from food borne disease and managing the State Laboratory for Public Health and the Office of the Chief Medical Examiner. Our most pressing health concerns today are complex and require comprehensive solutions and sustained and focused attention to the needs of our most vulnerable and underserved populations. State and local public health systems remain focused on strengthening public health through enhance collaborations and improved efficiency and effectiveness.
What does the Office of Rural Health and Community Care do?
In 1973, the Office of Rural Health and Community Care (ORHCC) was created within the Department of Health and Human Services by Governor Jim Holshouser. At its inception, the Office was charged with assisting underserved communities by creating and supporting a network of rural health centers across the state. Since then, the Office has expanded to empowering communities and populations by developing innovative strategies to improve access, quality, and cost-effectiveness of health care for all. The Office of Rural Health and Community Care provides services in every county in North Carolina and currently, supports rural health centers with funding and technical support. ORHCC also helps to place medical, psychiatric, and dental providers in communities throughout the state. Rural hospitals, as well as many statewide medical facilities that treat poor and uninsured residents, may receive help through grant funds. Qualifying patients may take advantage of drug companies' free and low-cost drug programs through ORHCC's medication assistance program.