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Welcome to NCTracks, the new multi-payer Medicaid Management Information System for the N.C. Department of Health and Human Services (N.C. DHHS).

PROVIDERS – Click on the Providers tab above to enter the Provider Portal.

RECIPIENTS – Click on the Recipients tab above to enter the Recipient Portal.

STATE and FISCAL AGENT Staff – Click on the Operations tab above to access the Operations Portal and ShareNET.

Getting Started

Getting Started

Just getting started with NCTracks? Follow these easy steps to begin using the new system. read on Getting Started

Provider User Guides and Training

Provider User Guides and Training

This section includes User Guides and Fact Sheets designed to help N.C. DHHS providers understand how to use NCTracks, as well as information about Provider Training. read on Provider User Guides and Training

Provider Re-credentialing/Re-verification

Provider Re-credentialing/Re-verification

This section is intended to help NC DHHS providers understand the online Re-credentialing/Re-verification process in NCTracks. Additionally, providers will find links to Provider Announcements, User Guides, and Frequently Asked Questions. read on Provider Re-credentialing/Re-verification